Shipping Policy

Shipping Policy
Domestic Shipping
We offer shipping through Aramex domestically and DHL internationaly.
Orders are processed and shipped within 2-3 business days after payment confirmation.
Delivery times typically range between 5-7 business days.
For urgent orders, we offer express shipping at an additional cost. Delivery time for express shipping is 1-3 business days.
International Shipping
We ship to most countries globally. International shipping fees are calculated at checkout based on the destination and package weight.
Customers are responsible for any customs fees, duties, or taxes imposed by their country.
Order Tracking
Once your order is shipped, we will send you a tracking number so you can monitor the delivery status of your package.
Shipping Insurance
All shipments are fully insured for the purchase price while in transit. If a package is lost or damaged during shipping, we will work with the carrier to resolve the issue.
Incorrect Shipping Address
If an incorrect shipping address is provided, please contact us immediately. ZGold Diamonds is not responsible for lost or undelivered packages due to inaccurate shipping information.